> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://klip.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Enable Customer and Order Tagging in Klip

|| Merchants now have the ability to tag orders and customers associated with Klip coupon usage—making it easier than ever to organize, segment, and manage your data.

### How Tagging Works

With Klip’s new tagging feature, you can automatically apply custom tags to:
1. **Customers** who use a Klip coupon
2. **Orders** where a Klip coupon is applied
3. **Both** the customer and their associated order

These tags can be anything you choose and are fully customizable to fit your workflow.

### Tagging Options

When setting up Klip coupons, you’ll be able to choose from the following tagging options:

### 1. **Customer Only**
Automatically tag **customers** who use a Klip coupon with one or more tags of your choice.
*Example*: Tag customers as `klip-user`, `first-time-klip`, or any custom label that fits your segmentation strategy.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_1ajcskt.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_158s32m.png)

### 2. **Order Only**
Apply your selected tag(s) only to the **orders** where a Klip coupon was used.
*Example*: Tag orders as `klip-discount`, `promo-applied`, or any label useful for tracking promotions.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_164kmm4.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_nhojmn.png)

### 3. **Both Customer and Order**
Want full visibility? Choose this option to tag **both** the customer and their corresponding order.
*Example*: Use tags like `spring-sale`, `VIP-klip`, or `klip-bundle` to track both customer profiles and order trends.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_m50frt.png)

### How to Enable Coupon Tags:
1. Go to the Klip Dashboard and select **Coupons**
2. Select or Create a coupon you want to edit

![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_1jd7x25.png)

3. Under Coupon Info, scroll down until you see the Coupon Tags section

![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/2/a/472a755f79a70800/image_149r8wl.png)


###### Additional Tips

| Don't forget to click on the Add button after entering a tag

| You can add multiple tags for any of the above options.

| Tags are applied automatically once the coupon is used.

| This feature helps with filtering, reporting, and customizing your marketing or fulfillment workflows.