Question 1

How to Show Coupons on Collection Pages

Accepted Answer

|| You can display your coupons directly on collection pages to showcase discounts to customers as they browse through your product collections.

Method 1: Automatic Setup (Recommended)

This is the easiest way to enable collection page coupons and works out of the box on most modern themes.

1. Enable Collection Page Coupons

Go to your Klip Dashboard:

Open a coupon or create a new one
Scroll down to the Coupon Design section
Enable Show coupon label on collection page

2. Enable Dynamic Compatibility (Recommended)

To ensure best compatibility across themes:

Go to Klip Settings
Navigate to Advanced Settings
Scroll to Buy Now Compatibility
Click Regenerate token

| 💡 This is usually already set for most stores. If so, no action is needed.

3. Verify on Collection Page

Visit your store’s collection page and check if coupons appear next to eligible products.

Note:

This method works automatically on many themes. However, some themes may require additional setup depending on how collection pages are built. If coupons do not appear, please use Method 2 below or [contact us or start a live chat](https://go.crisp.chat/chat/embe

Question 2

How to Set Up a Coupon Timer Countdown / Timed Offers

Accepted Answer

|| A coupon timer, or timed offer, creates a sense of urgency for customers, encouraging them to make a purchase before the deal expires. Follow the steps below to set up and customize a countdown timer for your coupons.

${youtube}How to Set Up a Coupon Countdown Timer on Your Product Page with Klip Coupons

1. Create or Edit a Coupon

To add a countdown timer, either create a new coupon or click on the name of an existing coupon that you want to modify.

2. Navigate to the Coupon Design Section

In the coupon setup or edit page, scroll down to the Coupon Design section.
Look for the Countdown Timer option within this section.

3. Enable the Countdown Timer

Toggle on the setting labeled Show countdown timer. This will enable the countdown timer on your coupon, making it visible to customers on the product page.

4. Customize the Countdown Timer

You can customize the appearance and functionality of the countdown timer to match your store’s design and marketing strategy:

Timer Text: Modify the text that appears next to the timer. For example, you can use phrases like “Hurry, offer ends in” or “Limited time only.”
Font Size and Style: Adjust the font size, color, and style to align with your store’s branding.
Position: Decide w

Question 3

Klip Coupons Features Overview

Accepted Answer

|| Klip Coupons makes it easy for Shopify merchants to manage discounts and promotions. With features like auto-applying coupons, restricting usage to certain customers, and displaying coupons on different pages, Klip helps you create effective and flexible campaigns.

Here all the key features that can help you boost sales and make the most of your store’s discounts:

Question 4

How to Show Coupons Based on UTM Traffic Source

Accepted Answer

|| Using UTM targeting, you can show specific coupons to customers based on their traffic source. This is a powerful way to personalize promotions and target specific campaigns. Follow the steps below to set up UTM-based coupon targeting.

1. Create or Edit a Coupon

To set up UTM targeting, either create a new coupon or click on the name of an existing coupon that you want to modify.

2. Navigate to the Eligibility & Target Section

In the coupon setup or edit page, click on the Eligibility & Target tab.

3. Enable UTM Targeting

Scroll down until you find the UTM Targeting setting.
Toggle on the Enable UTM Targeting option.

4. Enter Your UTM Source

In the field provided, enter the specific UTM source you want to target. This source will be the unique identifier in the URL that triggers the coupon display. For example, you can use "facebook", "google", or "email_campaign" as the UTM source.
This means the coupon will only appear when the user visits your store using a URL with the specified UTM parameter.

5. Save the Coupon Settings

Click Save to apply your changes. This will activate

Question 5

How to Show Cross-Out Pricing on Product Page When Customers Clip a Coupon

Accepted Answer

| Enable dynamic pricing in Klip Coupons to automatically cross out the original product price and show the discounted price when a coupon is clipped. This makes discounts more visible and can help increase conversions.

Enable Cross-Out Pricing

From your Shopify admin, go to Apps --> Klip Coupons.
Click Settings --> Cross-Out Pricing.
Check Update new product price with compare-at price when coupon is clipped.

| 💡 Works with most Shopify themes. If the crossed-out price doesn’t appear correctly, follow the customization steps below.

Customize Selectors (if needed)

By default, the app automatically uses the correct selectors based on your published theme, so manual configuration is usually not necessary.

If your cart page coupons are not displaying correctly, please reach out to our support team. We’ll be more than happy to help you set this up and ensure everything is working as expected.

If you’d like to try locating the selectors yourself, please follow the steps below:

On your product page, right-click the price and select Inspect.

In the developer console, click the element selector tool (upper-left icon).

![](https://storage.crisp.chat

Question 6

Common Troubleshooting Methods for Klip Coupons

Accepted Answer

|| If your Klip Coupons aren’t working as expected, try these common troubleshooting methods to identify and resolve the issue. Follow the steps below to ensure your coupons are set up correctly and functioning as intended.

1. Check Coupon Timer and Reset if Needed

Go to your Klip Dashboard and click on the name of the coupon that is not displaying correctly.

Under the Coupon Design section, scroll down to the Countdown Timer settings and verify if the timer has expired. If the countdown timer has reached its end, the coupon will no longer be visible on the product page.

If the timer has expired, click on the Reset Timer button to reset the countdown. This will restart the timer, making the coupon visible again.

2. Check for "Action Needed" Banner in Dashboard

Go to your Klip Dashboard and click on the name of the coupon that is not displaying correctly.
If you see this banner, click on the “Re-activate Discounts” button. This will resolve any issues with inactive or expired discounts.

After re-activating, test the coupon on your store to ensure it’s workin

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