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Troubleshooting & Support
Coupon not showing or applying? Start here, then reach us.
Coupon not showing or not applying
Common Troubleshooting Methods for Klip Coupons
Steps to find and fix the most common reasons a Klip coupon is not showing or not working.
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Coupon Not Working with the Buy Now Button? Here's How to Fix It
Fix Klip coupons that do not apply when customers use the Buy Now button.
Some readers
Coupon Not Working with the Buy Now Button? (API Method)
Set up the Storefront API token in Klip's Advanced settings so coupons apply when customers use the Buy Now button.
Few readers
Compatibility with Product Customizer Apps
How Klip Coupons works with product customizer and product options apps.
Few readers
Working with Klip support
How to Grant Us Collaborator Access to Your Shopify Store
Give the Klip team collaborator access to your Shopify store so we can help.
Some readers
How to Accept a Collaborator Request in Shopify
Accept a collaborator request in Shopify so our support team can access your store.
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